Luxe Nails Lab

CANCELLATION & NO-SHOW POLICY At LNL, every client’s experience, comfort, and time are truly valued. Each appointment is thoughtfully reserved exclusively for one client, allowing for a personalized and luxurious service. To maintain this elevated level of care, at least 12 hours’ notice is kindly requested for all cancellations or rescheduling. Appointments canceled with less than 12 hours’ notice, failure to arrive, or excessive late arrivals will be considered a No Show / Late Arrival, and the following policies will apply: No Show / Late Arrival Policy: • A $15 service fee will be applied for the first occurrence. • After the first no show or late arrival, a 75% non-refundable deposit will be required to secure all future bookings. • After a third no show or late arrival, future appointment requests may be respectfully declined. These policies help protect appointment availability while ensuring exceptional service and an elevated client experience. ⸻ CARD ON FILE REQUIREMENT To secure an appointment, a valid payment method is required at the time of booking. All payment information is encrypted, protected, and never stored improperly. No charges will be processed at the time of scheduling. Your payment method will only be charged in the event of a late cancellation, no-show, or any other occurrence outlined in our service policy. Cards will only be charged: • Upon completion of service, or • In accordance with the Cancellation & No-Show Policy By booking an appointment, clients acknowledge and agree to these policies. ⸻ BOOKING AGREEMENT & CLIENT CONDUCT I understand that booking an appointment, paying a deposit, maintaining a card on file, checking any acknowledgment box during the booking process, electronically signing any agreement, or receiving services from Luxe Nails Lab LLC constitutes acceptance of all policies and terms outlined by Luxe Nails Lab LLC. Luxe Nails Lab LLC reserves the right to refuse, suspend, or permanently decline future services at its sole discretion. Clients with outstanding balances, chargebacks, payment disputes, repeated cancellations, excessive rescheduling, no-shows, or violations of Luxe Nails Lab LLC policies may be denied future booking privileges without notice.